Stop Blasting & Start Converting: A Beginner's Guide to Segmentation in Klaviyo

Still Sending Every Email to Everyone? That’s Why Results Are Flat

You've been using Klaviyo for a while now. You've got your flows set up, a few campaigns under your belt… but your open rates? Meh. Clicks? Inconsistent.

Conversions? Not where they should be.

Here's the honest breakdown: If you’re sending every campaign to your full list, you’re not sending strategically — you’re sending for convenience.

Segmentation is how you shift from “emailing” to email that sells.

Why Segmentation Isn’t Just “Nice to Have”

This isn’t advanced strategy — it’s foundational.

When you segment, you:

✅ Send relevant messages to the right people

✅ Stop wasting time on subscribers who aren’t engaging

✅ Create better experiences (that lead to better sales)

Without it, you’re either:

  • Pushing out messages that don’t connect

  • Or missing out on easy wins with your warmest leads

3 Segments to Start With (Even If You’re Short on Time)

You don’t need 15 filters and a full analytics team to make segmentation work. These three will get you real results — fast.

1. Engaged Subscribers

Why: These are the people opening, clicking, and likely to buy.

Set it up:

  • Use Klaviyo to filter subscribers who’ve opened or clicked in the last 30–60 days

  • Focus your best campaigns on this segment

  • Let the rest go quiet — or re-engage them separately

2. Buyers vs. Non-Buyers

Why: Buyers deserve a different message than window shoppers.

Set it up:

  • Create one segment for people who’ve purchased at least once

  • Create another for subscribers who haven’t

  • Adjust your tone, offers, and timing accordingly

3. Interest-Based Behavior

Why: Actions speak louder than signups.

Set it up:

  • Build segments around product views, clicks, or browse behavior

  • Follow up based on interest, not just time or tags

Segmentation doesn’t have to be complicated. It just has to be intentional.

📌 Quick Fix Before You Hit Send…

If you’re segmenting, your subject lines better match the message. Grab 10 Subject Line Power Swaps That Sell — a one-pager that shows you how to write subject lines that earn clicks without the gimmicks.

You’ve Been Using Klaviyo — Now Use It Strategically

After a few months of using Klaviyo, you’re past the “just figuring it out” phase.

But most Shopify brands stall here — they have the right tool but lack a real system.

Here’s what to shift:

  • Stop treating every subscriber the same

  • Let data drive your sends, not guesswork

  • Segment based on behavior, not just demographics

This is what turns email into a revenue channel, not just a checkbox.

Recap: The No-Fluff Version

  • Segmenting helps you speak directly to people based on their behavior

  • Start with three core segments: engaged, buyers vs non-buyers, and interest-based

  • Subject lines and content should match the segment’s intent

  • You don’t need a giant list to get results — just smarter sends

🎯 If You’re Ready for Smarter, Revenue-Driven Email…

Join The Profitable Inbox — where I’ll help you build a real system that grows with your business. Segmentation, automations, strategy — done right. No guesswork, no gimmicks.

Need help implementing these strategies in your email marketing program?

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The #1 Klaviyo Flow Most Shopify Stores Set Up Wrong